We are looking for like-minded individuals who are people-centric with amazing customer-service skills. Being a team player is an important trait to us. Experience is not required but a definite plus! This is a part-time role.

Working Hours:

• Mon-Fri: 3pm - 8pm / 5pm - 10pm
• Weekends: 10am - 3:30pm / 3pm - 8:30pm

Union Benefits:

• Unlimited access to our open gym and group classes.
• Access to educational fitness seminars and workshops.
• Opportunity to learn from our certified coaches.

Key Responsibilities:

• Provide first class customer service at all times.
• Proactively handle client inquiries and provide custom solutions when required.
• Guide client's with regards to service offerings, promotions, payment options or events.
• Respond to inquiries in-person, on the phone, and via e-mail; and working quickly and efficiently in the company’s business management software to register clients, process payments, and maintain database information up to date.
• Provide assistance to PT Coaches on checking-in, registering and / or general matters with regards to their PT clients.
• Provide assistance to Group Coaches with regards to setting up, checking-in and / or general management of both virtual and in-studio classes.
• Maintenance and re-racking of equipment on the gym floor and studio.
• Uphold the Union Strength experience and community culture.
• Assist to assist the team in miscellaneous tasks.

Qualifications:

• Local and international applicants welcome, but must have the rights to work full-time in Malaysia
• Ability to communicate effectively and in a time-sensitive manner.
• Ability to prioritise and multi-task within a fast-paced environment.
• Excellent organization and time management skills.
• Customer service experience not compulsory but is a plus point.
• Detail-oriented mindset, with an eye for customer satisfaction and cleanliness.
• Proven dependability and reliability.
• Friendly, outgoing personality and can-do, optimistic attitude.
• Professional in appearance and behavior at all times.
• Enthusiasm for the Union Strength brand.
• Minimum age of 18 years.
• Must have availability for either weekends, holidays, early mornings, midday, late evening weekdays.

Email your resume over to info@union-strength.com.

We're looking for superstar coaches who can inspire, motivate and energise our group classes. You'll be equipped with our signature workout programmes but given the freedom to create your own style, music and experience. This is a part-time role.

Union Benefits:

• Unlimited access to our open gym and group classes.
• Access to educational fitness seminars and workshops.
• Opportunity to learn from our certified coaches.
• Opportunity to grow and scale up with a fast growing brand.

Key Responsibilities:

• Deliver first class training to the community with an emphasise on quality form, a holistic approach to fitness and long term progression.
• Inspire, energise and motivate clients at all times, inside and outside class.
• Wear and uphold the Union Strength brand, inside and outside class.

Qualifications:

• Instructor or personal training certification and experience from leading group training or working as a personal trainer.
• Availability for non-traditional hours, including early mornings, late evenings, weekends, and holidays.
• Exceptional customer service skills with a desire to build strong interpersonal relationships.
• Ability to multi-task in a fast-paced environment.
• Friendly, outgoing, and perceptive personality.
• Energising, positive, and optimistic attitude.
• Passion for fitness and helping others ready their goals.
• Proven dependability, reliability and punctuality.
• Ability to provide clear and safe instructions at all times.
• Ability to kneel, bend, reach, climb, and stand for long durations of time.
• Ability to lift / carry a minimum of 10kgs.

Our signature fitness classes are conceptualised with strength and conditioning elements in mind; LIFT, SHRED & RESET. Each class combines these 3 main elements to curate programmes that achieve real results with a holistic approach.

Email your resume over to info@union-strength.com.

We are looking for individuals who are able to complement our coach's passion for fitness, ability to provide a high level of education, communicate to a diverse group of individuals and willingness to self-improve and be taught. This is a full-time role.

Union Benefits:

• Unlimited access to our open gym and group classes.
• Access to educational fitness seminars and workshops.
• Opportunity to collaborate with lifestyle brands.
• Opportunity to learn from fellow certified coaches.
• Opportunity to grow and scale up with a fast growing brand.

Key Responsibilities:

• Deliver first class client training and end-to-end service.
• Curate and execute personalised training programmes for each client based on their specific goals, needs and abilities.
• Maintain a positive, respectful and professional attitude at all times.
• Undergo Union Strength education talks and sessions when required.
• Maintain a teachable attitude and be consistently open to learning more.
• Wear and uphold the Union Strength brand consistently, both online and offline.

Qualifications:

• Must possess a current nationally recognised fitness certification in personal training.
• Current CPR/AED and First Aid Certifications.
• A coachable coach with the willingness to learn.
• Availability for non-traditional hours, including early mornings, late evenings, weekends, and holidays.
• Ability to multi-task in a fast-paced environment.
• Friendly, outgoing, and perceptive personality.
• Energising, positive, and optimistic attitude.
• Passion for fitness and helping others ready their goals.
• Proven dependability, reliability and punctuality.
• Ability to provide clear and safe instructions at all times.
• Ability to kneel, bend, reach, climb, and stand for long durations of time.
• Ability to lift / carry a minimum of 10kgs.

Email your resume over to info@union-strength.com.